Since January 2024, New York City residents have filed 150,827 pest infestation complaints with HPD — covering bed bugs, cockroaches, mice, and other indoor infestations across all five boroughs. This is where those complaints are concentrated.
Where Pest Complaints Are Filed
The Bronx accounts for nearly one in three of all pest complaints citywide, despite having a smaller total population than Brooklyn.
| Borough | Pest Complaints | Share |
|---|---|---|
| Bronx | 49,632 | 32.9% |
| Brooklyn | 44,946 | 29.8% |
| Manhattan | 30,949 | 20.5% |
| Queens | 22,003 | 14.6% |
| Staten Island | 3,297 | 2.2% |
Buildings With the Most Pest Complaints
One building in Queens accounts for more pest complaints than any other in the city — 909 since January 2024, nearly triple the next highest:
| Building | Borough | Pest Complaints |
|---|---|---|
| 31-35 Crescent Street | Queens | 909 |
| 1412 College Avenue | Bronx | 318 |
| 2081 Madison Avenue | Manhattan | 245 |
| 30 Third Avenue | Brooklyn | 244 |
| 2802 Frederick Douglass Blvd | Manhattan | 232 |
| 2069 Walton Avenue | Bronx | 230 |
What HPD’s Pest Category Covers
HPD’s pest complaint category covers all indoor infestations reported to 311: bed bugs, cockroaches, mice, and other vermin. A pest complaint triggers an HPD inspection. If inspectors confirm an active infestation, a formal violation is issued. Bed bug violations are classified as Class C (immediately hazardous), requiring landlord correction within 24 hours.
The complaint history is only part of the picture. HPD violations issued for pest conditions are tracked separately — both are visible at 311tracker.com.
Your Rights as a Renter
- Are landlords responsible for bed bugs in NYC? — yes, under NYC housing code
- How do I complain about bed bugs in NYC? — 311 routes to HPD; here’s what happens next
- What is the pest control law in NYC? — landlord obligations and tenant remedies
- What happens if you report your landlord to 311 in NY? — the full timeline
- Are bed bugs still a problem in NYC? — the data
Methodology
All data from 311tracker’s database, sourced from NYC Open Data (HPD 311 complaints, January 2024 through June 2026). Pest infestation complaints are filtered by complaint_type = 'UNSANITARY CONDITION' AND descriptor = 'PESTS'. Building-level data is linked by BBL. Search any NYC address at 311tracker.com for its full pest complaint and violation history.