Renter Guides Insights
Browse articles, analysis reports, and tenant resources in the Renter Guides category.
Landlord Not Fixing Heat in NYC? Your Legal Rights and What Actually Works
78% of NYC buildings where tenants filed heat complaints were never cited by HPD. Here's what the law requires, what 746,223 complaints tell us about enforcement, and what actually works when your landlord won't fix the heat.
What Actually Happens When You File a 311 Heat Complaint in NYC
We analyzed 745,273 heat complaints filed since January 2024. Here's what the data shows about what actually happens after you hit submit — and why 'Closed' doesn't mean what you think.